连接十个CU

Whether Online or In-Person, We're here for You

You can reach our Call Center by phone or Live Chat. Speak to us face-to-face through 十个CU连接, 我们的视频银行服务, available via in-branch kiosks, 你的桌面, or through your mobile banking app. You can also reach us via email or visit us in person. Choose the best option that fits your needs. We look forward to connecting with you soon!

 

Convenient ways to get in touch:

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给我们打电话

会员呼叫中心
电话: 1-844-468-3628

8 AM-5 PM (CST), Monday - Thursday
周五上午8点到下午6点(CST)

十个CU连接
开始视频通话

8 AM-5 PM (CST), Monday - Thursday
周五上午8点到下午6点(CST)

 

下班后协助

报告遗失或被盗卡

Misplace your card or suspect it's stolen? Don't worry; we've got your back! Financial security is our priority, and we're here to help you take swift action and safeguard your accounts. Please report your lost or stolen cards immediately using the numbers below.

 

Report Lost 十个CU Credit Card (Visa®) 24/7

 

电话: 1-800-600-5249 

 

Report Stolen 十个CU Debit Card (Visa® ) 24/7 

国内: 1-833-933-1681

国际电话: 1-812-647-9764

          • Please note that this line will cancel your debit card in case of fraudulent activity. For actual dispute/ fraud claims, reach out during regular business hours.
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          • To file a claim for your missing VISA Debit Card, please visit 十个CU during business hours or call 1-844-468-3628; Option 9   失去了卡

去你附近的分店看看

想亲自来看我们? 没有问题. Click below for directions to all of our branches.

位置 & 小时

 

Can't find a convenient location? 没有问题. Click the link below to get access to all of the branches and 自动取款机 nationwide.

CO-OP 共享分支es/ 自动取款机 

报告欺诈

欺诈中心

In our efforts to continue to keep your accounts secure, we are providing our members with an alert system to catch potential fraud. This system will monitor your debit and credit cards for potential fraud. 提醒一下, 十个CU will never ask members to provide their card numbers in a link or provide their PIN or password. If you have any questions about fraud notifications, please call one of the numbers below.

 

 

以下是它的工作原理:

 

When potential fraud is detected, you will receive an automatic email notification from 十个CU, with the option to flag the transaction as fraud by responding Y or N.

 

One minute after the notification, you will receive a text alert with the Y or N option to flag the transaction as fraudulent.

 

If you receive no response five minutes after the text alert, you will receive automatic phone calls to confirm or deny if the transaction is fraudulent.

 

Remember – our messages sent to you will 从来没有 ask for your PIN or account number. 

 

 

重要的数字

We recommend storing the following numbers in your phone for easy access.

Visa Transaction Assistance Line: (800)-622-2353 然后按选项1. This is the number to call if your card is declined while you are attempting to make a purchase.

 

遗失/被盗卡线: - (800)-622-2353 然后按选项1. Call this number when your debit or credit card has been lost or stolen. Your card will be deactivated, and a new card will be sent to you.

 

 

EMV Chip and Contactless Technology

 

十个CU's Visa credit cards come with built-in EMV chip technology. EMV provides enhanced security when using your card both domestically and internationally. During a point-of-sale transaction using an EMV-enabled terminal, the chip and terminal communicate to approve the transaction. No personal data is stored by the merchant, which means there is no data for criminals to steal.

 

 

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给我们捎个信

我们是来帮忙的! You can reach out to us via email (电子邮件保护) or by filling out the form below. Please remember, for your safety, do not include personal or sensitive information in your message. If you have questions regarding your membership, please use secure forms in online banking or give us a call.

  • OK 姓名是必需的
  • 可选 OK 需要电话
  • OK 提问是必需的
  • OK 是必需的